Corona Virus Safety Plan

Due to recent events surrounding the spread of Coronavirus, we at Scott Electrics have put in place some stringent measures in order to protect our staff and customers alike. These measures are also our way of doing our bit for the community and to help contain this virus as quickly as possible. We apologise in advance if this causes any disruption to your plans or if any cultural offence is caused by these measures. However, we respectfully ask that if we request any of the following, that you adhere to those requests.

SOME OF THESE MEASURES INCLUDE:

• We will use video calls in place of non-urgent call outs for quotes. It’s very easy to use, we will send you a link to join the call and we will be chatting in no time.
• We will refrain from using physical contact such as shaking hands when greeting or farewelling you. All available information suggests that the virus is spread by airborne droplets or by skin to skin contact. It’s not that we don’t want to greet you warmly as we normally would, we promise to come and shake your hand when this is all over.
• We will be enforcing mandatory hand washing and sanitising for all staff throughout the day. Electricians and apprentices are required to wash and sanitise before and after every house call or inspection.
• We have directed all team members to use due diligence and not to enter properties where the occupant shows or has shown any fever like signs including coughing or sneezing. We appreciate that these symptoms are congruent with the common cold and flu, but we’d rather not take the risk of adding to the problem.
• We may ask you to ensure that properties or areas to be worked in are vacant prior to commencement of repairs or installations by our electricians. Particularly where there are elderly or vulnerable people present this includes people with pre-existing health conditions or immunosuppressed people. We appreciate that it may be difficult to make alternative arrangements for these people and we are open to working with you to find workable solutions but as you aware, the virus can have detrimental effects on these groups so we ask you to please work with us when scheduling these jobs.

We sincerely appreciate your understanding at this difficult time. As a small service-based local business, instances like these can be detrimental to our survival in an increasingly busy and competitive landscape. We are taking all measures necessary to enable us to provide an uninterrupted service to all of our customers and to ensure the safety of all team members.

This decision to enforce these measures has not been taken lightly and we know full well that it could make it difficult for us to continue operations. We are confident that we as a community can reduce the spread this virus by being diligent. We are also hopeful that small local businesses will not suffer if we rally around and support each other through this rough and uncertain time.